Privacy Policy

Last updated: [[14 Nov, 2025]]

This Privacy Policy describes how DMK Mart B2B (operated by MK TechGrow, referred to as "we", "us", or "our") collects, uses, and shares information when you use our mobile application DMK Mart B2B (the "App") and related services.

By installing, accessing, or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

1.1 Information you provide directly

We may collect the following information when you register or use our services:

• Name and contact details (such as phone number and email address)
• Business details (such as shop name, GST number, address, zone/area/city)
• Login credentials (such as username and password – password stored in encrypted form)
• Order details and transaction-related information
• Any information you provide when you contact our support team

1.2 Information collected automatically

When you use the App, we may automatically collect:

• Device information (e.g., device model, operating system version, unique device identifiers)
• Log information (e.g., IP address, app usage data, crash logs, performance data)
• Approximate location (if you allow location access in the App or OS)

1.3 Information from third parties

We may receive information from third-party services such as analytics providers, payment gateways, and login providers, but only as necessary to provide and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your DMK Mart B2B account
• To process and deliver your orders and related services
• To communicate with you about orders, offers, support, and updates
• To personalize and improve the App, including content and recommendations
• To monitor, analyze, and improve the performance and security of the App
• To comply with legal obligations and resolve disputes

3. Legal Basis (where applicable)

Depending on your location, our legal basis for processing your personal data may include:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests (such as improving and securing our services)

4. Sharing of Information

We do not sell your personal data. We may share your information in the following situations:

• Service providers: With trusted third parties who help us operate the App (e.g., hosting providers, analytics, payment gateways, SMS/email providers).
• Business partners: With logistics partners, distributors, or suppliers as needed to fulfill your orders.
• Legal requirements: When required by law, regulation, legal process, or to protect our rights, users, or the public.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Permissions Used by the App

Depending on how you use the App, we may request access to the following permissions:

• Location: To show relevant delivery/service availability for your area.
• Camera / Storage (optional): To upload documents, images, or invoices (if applicable).
• Notifications: To inform you about orders, offers, and important updates.

You can manage these permissions at any time in your device settings. However, disabling certain permissions may limit some features of the App.

6. Data Retention

We retain your information for as long as necessary to provide our services to you, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will take reasonable steps to delete or anonymize it.

7. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or update of your information
• Request deletion of your data, subject to legal requirements
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided in the “Contact Us” section below.

9. Children’s Privacy

Our App is intended for use by businesses and adults. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected such information, we will take steps to delete it.

10. Third-Party Services & Links

The App may contain links to third-party websites or may use third-party SDKs/services (such as analytics, crash reporting, or payment processing). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies separately.

11. International Data Transfers

Your information may be processed and stored on servers located outside your country. By using the App, you consent to the transfer of your information to such locations, subject to applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the App after any changes means you accept the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MK TechGrow
Email: [dmkmartapp@gmail.com]
Phone: [[+91-9373865676]]
Address: [[Wagholi,Sai heritage flat no 5, Pune, Maharashtra, India]]
Website: [[https://b2b.dmkmart.com]]

Developed By MK TechGrow